Privatlivspolitik
Vi (også kendt som "Vi", "Os" eller "Vores") er forpligtet til at beskytte dine personoplysninger og dit privatliv.
Denne privatlivspolitik beskriver, hvordan vi indsamler og opbevarer de oplysninger, du afgiver via hjemmesiden https://frostkapitlund.com (the Frost Kapitlund).
Følgende principper overholdes:
We want you to make informed decisions about how your personal data is used and processed. We use a range of methods to provide you with relevant information and, where specific details are needed, we will share them with you at the appropriate time. We are happy to answer any questions you may have regarding applicable legal restrictions.
1. Omfanget?
Denne politik beskriver, hvilken type personoplysninger Frost Kapitlund indsamler om fysiske personer, samt hvordan de behandles, deles med tredjeparter og beskyttes.
Politikken omfatter oplysninger, der vedrører en identificeret eller identificerbar fysisk person. En identificerbar fysisk person er en person, der enten kan identificeres direkte eller ved kombination med yderligere oplysninger, som vi besidder eller har adgang til.
"Behandling" defineres i denne politik som enhver proces, der indebærer brug eller indsamling af personoplysninger, herunder administration, strukturering og opbevaring heraf.
Vores tjenester er rettet mod en bred målgruppe og er ikke beregnet til personer under 18 år. Vi indsamler ikke bevidst oplysninger fra mindreårige og tillader dem ikke bevidst at anvende vores tjenester. Hvis vi bliver opmærksomme på, at vi besidder sådanne oplysninger, sletter vi dem hurtigst muligt.
2. Hvilke personlige oplysninger har vi registreret om dig?
Når du tilgår vores tjeneste, kanaler eller website, indsamler vi personoplysninger. Det sker enten ved direkte anmodning, ved analyse af din brug af vores tjenester og kanaler, eller via oplysninger modtaget fra vores tredjepartspartnere.
3. You are not required to share personal information with the company, though doing so may affect the services available to you.
You are not required to provide personal information. In some cases, choosing not to do so may prevent us from delivering our services or granting you access to the website.
4. Hvilken type personlige oplysninger indsamler vi? Når du besøger vores website, indsamler vi følgende personlige oplysninger om dig:
Dette omfatter oplysninger om din onlineaktivitetslog, trafikdata (herunder IP-adresse, adgangsdato, -tidspunkt og adgangsdato), det anvendte sprog, logfiler over softwarenedbrud, browsertype samt oplysninger om den benyttede enhed. Disse oplysninger er ikke personlige og kan ikke bruges til at identificere dig.
Personoplysninger vi modtager fra dig: alle personoplysninger, du frivilligt afgiver, når du via os opretter forbindelse til en online handelsplatform fra en tredjepart.
Personoplysninger, du specifikt opgiver til tredjepartsplatforme for at facilitere handel: disse oplysninger omfatter dit fulde navn, adresse, telefonnummer og e-mailadresse.
5. Retsgrundlaget og begrundelserne for behandling af personoplysninger
Dine personoplysninger behandles af virksomheden til de formål, der er beskrevet i dette afsnit, og på grundlag af det gældende retsgrundlag.
Uden et retsgrundlag kan virksomheden ikke behandle personoplysninger om dig. De retsgrundlag, som virksomheden kan anvende:
- Du har givet dit samtykke til, at vi behandler dine personoplysninger til et eller flere formål. Dette gælder, når du indsender personoplysninger via hjemmesiden med henblik på videregivelse til en tredjeparts handelsplatform.
- In some cases, the company or a third party may need to process your data to pursue legitimate interests — such as improving our Services or defending legal claims.
- Processing skal opfylde en retlig forpligtelse.
Kontakt os på e-mail for oplysninger om den behandling, der er nødvendig for at varetage legitime interesser.
Nedenfor finder du en oversigt over de formål og retsgrundlag, vi anvender til at behandle dine persondata.
Omfang, Retsgrundlag
1. Where you request access to digital trading services, we may share your personal data with third-party companies. If requested, we will collect the relevant personal data from you solely for the purpose of passing it to those third parties.
Du har givet dit samtykke til behandling af dine personoplysninger af en eller flere årsager.
2. To respond to your enquiries, questions, or concerns. Personal data is required to provide you with answers to any questions you may have regarding the Services.
To protect the legitimate interests of the company or those of a third party.
3. Personoplysninger behandles administrativt, retsligt eller juridisk for at opfylde gældende lovkrav.
Processing is required to meet legal obligations.
4. We may use personal data to improve our Services, including crash reports and error data collected in connection with the Services.
Selskabets eller en tredjeparts legitime interesser skal varetages.
5. To prevent fraud and misuse of our Services
Processing on behalf of the legitimate interests of the company or a third party.
6. To carry out and manage activities required by Our Services — including back-office functions, business development, strategic decision-making, and oversight mechanisms.
Selskabets legitime interesser eller en tredjeparts interesser skal varetages.
7. Vi anvender statistiske og analytiske teknikker til at understøtte beslutningstagning på tværs af forskellige områder.
To protect the legitimate interests of the company or a third party.
8. Vi kan behandle personoplysninger for at beskytte vores rettigheder, interesser og aktiver samt tredjeparters, i overensstemmelse med gældende love, regulativer eller aftaler og tilhørende betingelser, vilkår eller politikker.
Processing personal data based on legitimate interests — either the company's or a third party's.
6. Videregivelse af personoplysninger til tredjepart
We may share Personal Data with third-party service providers, including hosting and storage providers, for purposes such as IP address processing and user experience analytics.
At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be disclosed to those platforms as provided by you, and its use will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with affiliated entities or business partners where this supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data with potential investors or buyers, or with lenders to the Company or any other group entity, in connection with a transaction involving the transfer or sale of assets of the Company or any other group entity, or as part of a merger, restructuring, consolidation, or insolvency proceedings.
7. Cookies og tredjepartstjenester
Vi kan benytte tredjepartstjenester, såsom annonceudbydere og analysevirksomheder, på vores hjemmeside. Disse virksomheder kan ligeledes anvende cookies eller anden teknologi.
Cookies er små tekstfiler, der placeres på din enhed, hver gang du besøger hjemmesiden. De bruges til at indsamle oplysninger om dine præferencer og browsevaner med henblik på at forbedre brugeroplevelsen, registrere dine præferencer og tilpasse de produkter og tjenester, der kan være relevante for dig. Cookies anvendes også til statistik og analyse.
Vi benytter to typer cookies: sessionscookies og vedvarende cookies. Sessionscookies downloades midlertidigt til din enhed og slettes, når du lukker din browser. Vedvarende cookies forbliver på din enhed i en periode efter browserlukning og gør det muligt for hjemmesiden at genkende dig som tilbagevendende bruger.
Cookietyper:
De kan bruges af os baseret på deres formål:
1. Strengt nødvendige cookies
Disse cookies er nødvendige for at give dig adgang til de funktioner, du anmoder om, og for at navigere på vores hjemmeside. De bruges til at levere de oplysninger, produkter og tjenester, du har bedt om.
De er desuden nødvendige for, at din enhed kan downloade og streame data, så du kan navigere på hjemmesiden, anvende dens funktioner og vende tilbage til tidligere besøgte sider.
Cookies indsamler personlige oplysninger – såsom dit brugernavn og seneste logindato – for at bekræfte din indloggede status på siden. De slettes, når du lukker din webbrowser (session Cookies).
2. Funktionalitetscookies
Cookies allow us to recognise you each time you visit our website and remember your settings and preferences.
Cookies store personal information — such as your username and the date of your last login — to confirm that you are logged in to the site. They are deleted when you close your web browser (session cookies).
3. Cookies til ydeevne
We use cookies to collect statistical data on website performance and to carry out analytics that help us improve the site.
Cookies store anonymous data that is not linked to any identifiable or identified individual. Session cookies are deleted when you close your browser. Other cookies have no expiry date.
Cookies are blocked or removed
To block or remove cookies, update your browser settings. Below you'll find links to help guide you through the process for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that some or all website features may not work as expected if this occurs.
MEDDELELSE OM ONLINE SPORING
Denne tjeneste understøtter ikke do-not-track-signaler.
8. Opbevaring af dine personoplysninger
Vi opbevarer dine personoplysninger, så længe det er nødvendigt for at opfylde formålene beskrevet i denne politik, eller i længere perioder som tilladt ved lov, regulering eller gældende afgørelser.
Dine oplysninger deles med tredjeparts handelsplatforme i en periode på 12 måneder. Accepterer du dette, fortsætter vi med at dele dine data i yderligere 12 måneder.
Vi gennemgår løbende de personoplysninger, vi opbevarer, for at sikre, at de ikke længere er nødvendige.
9. Transfer of Personal Data to a Third Country or International Organisation
Dine personoplysninger kan blive overført til andre lande eller internationale organisationer uden for dit bopælsland. Virksomheden træffer alle nødvendige foranstaltninger for at beskytte de personoplysninger, du afgiver, og sikre, at du kan gøre dine rettigheder gældende og få adgang til effektive retsmidler.
Disse beskyttelsesforanstaltninger gælder for alle bosiddende i EØS (Det Europæiske Økonomiske Samarbejdsområde).
- Overførsel til et tredjeland eller en international organisation, som EU-Kommissionen har fastslået sikrer et tilstrækkeligt beskyttelsesniveau for personoplysninger, jf. artikel 45, stk. 3, i forordning 2016/679 (GDPR).
- Overførslen sker i henhold til en juridisk bindende og eksigibel aftale mellem offentlige enheder eller myndigheder i overensstemmelse med artikel 46, stk. 2, litra a).
- Overførslen er foretaget i henhold til de standardiserede databeskyttelsesbestemmelser, som EU-Kommissionen har vedtaget i medfør af GDPR artikel 46, stk. 2, litra c). Bestemmelserne kan ses på https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
To request information about the security measures used to protect your personal data when transferred to third countries or international organizations, please contact us at info@frostkapitlund.com
10. Sikkerhed for persondata
We have implemented appropriate organisational and technical measures to protect personal data, including against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your personal data will be maintained without error. We are not liable for non-material, incidental, or consequential damages arising from the use or disclosure of personal data — including, but not limited to, personal data disclosed as a result of transmission errors, unauthorised third-party access, or other causes outside our control.
Where legal or other obligations beyond our control require it, we may be required to disclose your personal data to third parties, such as public authorities. We have no control over the security those third parties apply to your personal data in such circumstances.
Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of personal data you send to us via the internet.
11. Links to Third-Party Websites
Our website contains links to third-party websites and applications. These are not under our supervision, and we are not responsible for any personal data collected or processed through them. This policy does not apply to any actions taken via such websites or applications.
Before accessing or using any third-party website or application, we recommend reading their privacy policy carefully. We also advise caution when sharing personal data with third parties.
12. Ændringer af denne politik
When visiting third-party websites or apps, we recommend reading their privacy policies before accessing or using them. You should also carefully consider what personal data you choose to share with them.
13. Dine rettigheder vedrørende dine personoplysninger
You have the right to request that we verify the accuracy of the Personal Data we hold about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also request that we restrict certain types of processing.
If you are resident in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please send a request to the email address below.
Access Rights
The Company can verify the accuracy of the Personal Data it processes about you. Where this is the case, you may request access to your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be provided electronically upon request.
The right of access to Personal Data must not prejudice the rights and freedoms of others. Where a request would adversely affect another person's rights or freedoms, the Company may decline to fulfil it or limit its response accordingly.
Right to Rectification
The Company may rectify inaccurate Personal Data. You have the right to require that incomplete Personal Data relating to you be completed, taking into account the purposes of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object, on grounds specific to your situation, to processing of Personal Data about you based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under EU or member state law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be stored with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or on grounds of substantial public interest within the European Union or a member state.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to the Company in a structured format.
You may request that your Personal Data be transferred directly from the Company to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure, nor does it prejudice the rights or freedoms of others.
Right to Object
You may object at any time to the processing of Personal Data about you based on legitimate interests pursued by the Company or a third party, including profiling based solely on those interests. Where we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where it is not necessary for the establishment, exercise, or defence of legal claims, we will cease the processing.
With respect to direct marketing, you have the right to object at any time to the processing of Personal Data about you for that purpose.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the supervisory authority responsible for overseeing your Personal Data rights.
A complaint may be lodged with a supervisory authority established by a member state to protect individuals' fundamental rights in connection with the processing of Personal Data within the European Union.
EU and member state law may limit the rights described in this section 13 with respect to your Personal Data.
We will respond to requests made under your rights in section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any such extension within one month of receiving your request, along with the reasons for the delay.
Subject to the provisions of section 13, information provided in response to your rights requests will be provided free of charge. Where a request is unfounded or excessive, in particular where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.
Where we are unable to confirm the identity of the person submitting a request, the Company may ask for additional information to verify it.